Facebook marketing isn’t dead. In fact, it’s very much alive and continues to play a central role in how brands connect with their audiences. After a period of uncertainty, the platform has firmly re-established itself as a key channel in modern marketing strategies. Research shows that the vast majority of businesses are active on Facebook,…
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Innovation has become the buzzword of the decade in the worlds of business and education. Politicians on both sides of the aisle, Fortune 500 companies, universities, and local school systems all agree that it is the key to the future. Like Miss America contestants wanting world peace, the term “innovation” has become the canned response…
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Startup culture has received a lot of attention lately — people are looking for ways to improve the overall experience at work and some are even champions of seamlessly integrating work into their life. People don’t have absolute power to demand a higher salary or more vacation days but they do have high expectations. They’re…
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You’ve seen them walking around shopping malls, college campuses and summertime social gatherings — those packs of sleepy-eyed teens with their heads down and eyes glued to their smartphones. Even though they cluster together in groups, you notice they don’t make direct eye contact or utter any sounds to each other except to share a video…
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The National Highway Traffic Safety Administration recently published two recall announcements, one from Tesla Motors and one from GM. Both are related to problems that could cause fires. Tesla’s fix can be conducted as an “over the air” software update and doesn’t require owners to bring their cars to the dealer. For that reason, we…
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Over the past three decades, pundits and prognosticators have proclaimed the looming arrival of the paperless office. After many monumental technology advances, we’re not much closer to the paperless office than we were when Stevie Ray Vaughan was first laying down Texas Flood at Antone’s in Austin in the early 80’s when I was in…
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Whether you’re every other freelance blogger at your local coffee shop (latte in hand) or a small business owner struggling to keep the lights on, it’s certainly a question worth pondering. The answer to such a question, relayed to us by a faceless sea of “gurus,” “experts” and tech start-up superstars is a resounding “Of…
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Robert Schmid, Chief Technologist, IoT, Deloitte Digital The proliferation of smart things has reached critical mass. Products with wireless connectivity (from lightbulbs to thermostats to smart speakers) are more present in people’s homes today than not—one report suggests that 79 percent of U.S. consumers have at least one connected device at home. But the technology actually has…
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Key Points: Automation is everywhere these days enabling users to accomplish a wide range of tasks – from ordering pizza, checking luggage at the airport, booking a hotel room, right through to booking a doctor’s appointment. And the customer service industry is no exception. Advancements in technology continue to transform customer service interactions. By 2020,…
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From birth through to early childhood, children use their senses to explore and try to make sense of the world around them. They do this by touching, tasting, smelling, seeing, moving and hearing. Children and even adults learn best and retain the most information when they engage their senses. Many of our favorite memories are…
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